- Detailed user and family profile (demographics and contact information, contract status, affiliation with medical organizations, consent for GDPR personal data, subscription packages, financial history, health record, organization contact history, access card, system information, review history)
- Options for ringing, sending a message on the platform, SMS, e-mail
- User settings for preferred notification method - messages in the platform, SMS, e-mail
- Mass campaigns to user groups via platform message, SMS, e-mail with detailed campaign status reports (received, read, rejected, invalid e-mail or phone)
- Notifications for upcoming reviews, online consultations, research results
- Ability to record administrative and medical notes for family or user, ratings, segmentation by tags