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One of the services we offer to Consento registered users is the Electronic Health File. Thanks to this service, you can access your medical records and your children's records from anywhere in the world at any time.  

To use the service, you need to follow these steps:

Step 1 - Registration

If you are entering Consento for the first time and you do not have registration with us, then as a first step you should create one. You click the link New User ?, which will take you to the registration form. 

If you already have an account, you must log in with the e-mail you used to register with the password you have selected.

This is the user registration form.

Please fill in an up-to-date e-mail and phone, because the e-mail will receive all notifications from the system, and the phone serves as an identifier when making a telephone consultation.

If you call from a phone number other than the one registered in your account, our PBX will not recognize you and you will receive the message "You are not registered in Consento or your account is not yet activated".

If the registration e-mail form specified by you is filled in correctly, you will receive a confirmation of registration and a link through which you can activate your account and enter the password you want to use Consento.

Without initial activation through this link you will not be able to log in to your account. Therefore, it is important that you register an up-to-date e-mail that you use regularly when registering. 

If you do not receive a confirmation email within 10 minutes after completing the registration form, please check the Spam folder of your e-mail or contact us for assistance through the section Contact Us


Step 2 - Examine the Health File

If you have already been screened at one of the medical companies that use Consento's Electronic Health File service, you may already have some of the following scanned documents in your account:

  • ambulance review sheet
  • result of a laboratory test
  • stage epicrisis from hospital stay

The review of these documents is done through the section "Health file" through the button "To file".

From the patient selection drop-down menu, you can download the electronic health record for yourself or your child / children.

From the Years drop-down menu, you can filter which year the document you are looking for is located.

From the Categories filter, you can change the type of documents to display (Reviews, Research, etc.).

For written consultations, you can view their contents with the "View" button, and all scanned documents are downloaded directly to your computer or phone in pdf format, which you can view or print on a printer.

You have the option to upload medical documents taken by you or which you have in jpeg or pdf format, with a maximum size of 10 MB. This is done via the "Upload file" button above the patient selection filter. 

On this page, you need to select the name of the patient for whom you are uploading a file and use the "Select file" button to activate an additional window to find the file from your laptop, tablet or phone. 

The name of your file is displayed on the screen and the "Upload" button appears, with which you save the file to your account or reject it by clicking on the "Clear" link.

You receive a message that the file was successfully saved, after which it appears in the general list of documents, as well as in the "Other" category.


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